Information We Collect
The information we collect to provide our services includes the following types:
- Personal Information: Name, email address, phone number, and other identifiable information provided by you when contacting us or applying for our services.
- Billing Information: Payment details, billing addresses, and other financial information in order to process transactions.
- Usage Data:Details about how you use our website, including IP address, type of browser used, pages visited; these are collected through cookies and other tracking technologies.
- Healthcare Data: In those instances where applicable, protected health information (PHI) associated with billing and administrative activities is handled per HIPAA standards.
What We Do with Your Information
We collect and process the information we obtain for the following purposes:
- Provide, manage, and improve our services
- Answer queries and contact you regarding your account or services.
- Comply with legislation, such as HIPAA and other relevant laws.
- Track and evaluate usage patterns to improve user experience.
- Process payments and adhere to current security measures on financial transactions.
Sharing Your Information
We do not sell, trade, or rent your private information to third parties. However, we may share your information with third parties in the following situations:
- Service Providers: Trusted third parties who perform functions on our behalf, such as payment processing or IT support.
- Legal Requirements: To comply with legal obligations, subpoenas, or court orders.
- Business Transfers:In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.
Protecting Your Information
We take data security seriously and implement robust measures to protect your information:
- Encryption: Our information is encrypted, both in motion and at rest to prevent unauthorized access.
- Access Control: Access is allowed only to authorized personnel who have a need-to-know basis for accessing sensitive information.
- Regular Audits:We have regular audits of our systems and processes to ensure compliance with security standards and regulations.
Your Rights
You are entitled to the following rights concerning your personal information:
- Access and Correction: Request access to the data we have about you and correct inaccuracies.
- Data Deletion: Request deletion of your personal data where legally permissible.
- Opt-Out: Opt-out of marketing communications or limit the use of cookies on our website. To exercise these rights, please contact us at info@medicalcarebilling.com.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to decline cookies, but this may limit the functionality of our website.
HIPAA Compliance
As a healthcare-focused service provider, we are fully compliant with HIPAA standards. All PHIs obtained through our interactions are dealt with under the strictest safety and confidentiality criteria.
Changes to This Privacy Policy
We may revise this Privacy Policy to be more in line with our practices and the requirements of the applicable laws. We therefore invite you to review this page from time to time to learn about the latest information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we deal with your data, please do not hesitate to contact us at:
Your privacy is crucial to us, and we guarantee it while providing you the best service.
