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Patient Help Desk – Hassle-Free Support for Your Patients

Dental billing, insurance claims, and other payment processes are confusing for patients. This is what our Patient Help Desk is for. Here at Medical Care Dental Billing, we have a full support system dedicated to ensuring the quickest, most accurate answers available for your patients.

Our Efficient PHD Process

  • Simple Question Submission Process
  • Clear Explanation of Dental Insurance & Billing
  • Assistance Resolving Claim Denials
  • Easy Payment Plan Setup
  • Timely Follow-Up on Inquiries
  • Patient Feedback Drives Service Improvements
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Get Clear Answers, Stress-Free Billing

Let our experts simplify your dental billing questions and resolve issues quickly.

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Our Success in Numbers

We have been doing this a long time.

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$100M+

Value of claims processed in 2023

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99 %

Total Revenue Collected

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24

Accounts Receivable Days

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48 Hours

Turn Around Time (TAT)

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26 Days

Turn Around Time for Payment

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1,000,000

Number of Claims Processed

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99%

Customer Retention

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98%

First Pass Clean Claims Rate

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15-20%

Revenue Improvement

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35%

Reduction in A/R

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Beyond Optional: Streamline Billing and Enhance Patient Support with a Dedicated Help Desk

Patient Help Desk is just an optional but very powerful feature designed to make your billing process seamless and hassle-free. Contact Medical Care Billing’s specialist to develop a customized PHD package according to the needs of your practice.

It’s Time to Be Efficient and Organized!

Contact Medical Care Billing for help.

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Read Before Trusting Us!

Continue Using Your Preferred EHR, We'll Handle the Billing

We value the systems you've put in place. Medical Care Billing integrates with your current EHR, ensuring continuity and ease of use.

(619) 393-5052
Start Your Journey